Privacy Policy

This website can be visited without revealing your identity; the technical data collected is used to personalize the pages, for statistical purposes, and to ensure optimal accessibility to our website. Below is a comprehensive list of the different data collected:

Cookies
The localflorist.ch website uses cookies. These are small files that temporarily store choices made by a visitor (site language, direct access to 'My Account', etc.) or for statistical purposes. Cookies are stored for a period of 30 days, or can be manually deleted at any time by the visitor via their browser settings.

Google Services
On its various websites, LesFleurs Daily-flowers Sàrl uses the services of Google Analytics, Google Adwords, Google Fonts, and Google Maps, products created by the American company Google Inc. These services enable statistical analysis of website visitors, improvement of user experience, and acquisition of qualified traffic. These services use necessary cookies to track visitors. Cookies can be disabled at any time via the visitors' browser settings. The data collected is anonymized, meaning no correlation is established between the customer's identity and the technical data collected by Google. Credit Check
To ensure a transparent and responsible business relationship with our customers, we have partnered with the financial services provider Intrum AG to perform credit checks. This procedure allows us to effectively and objectively assess our customers' repayment ability. Thus, we can better anticipate risks and offer tailored solutions to their needs.

Communication Data
When we contact you, whether by email or phone, we collect the information and content of the communications exchanged as follows:

Contact details, such as postal address, email address, and phone number;
The content of emails, written correspondence, messages, and summaries of phone conversations;
Information about the time and, if applicable, the place of communication;

Transaction Data
When you make purchases on our websites, we collect the following data:

Your postal address, phone number, email address, and choice of product and accessories, greeting card message. The billing reference, if applicable.
The recipient's postal address for delivery, phone number, and any remarks for delivery.

Behavioral Data
When you subscribe to our newsletter, we record your interactions such as clicks on links and the validity of your email address for marketing purposes.

Technical Data
When you use our websites, we collect certain technical data, such as the IP address or an identifier of your device. Technical data also includes log files where we record the use of our systems (log data).

Technical data includes:

The IP address of your device and other identifiers of your device
Your approximate location and the time of use;

Under no circumstances will the personal data stored by LesFleurs Daily-flowers Sàrl be passed on to third parties for advertising purposes without the express consent of the owners. The data strictly necessary for delivery is transmitted to the suppliers to carry out the floral arrangement, the greeting card, and to ensure delivery.

In accordance with Swiss law, users of the localflorist.ch website have the right to free access, rectification, or deletion of their personal data at any time. For security and confidentiality reasons, these requests must be made in writing and are subject to identity verification.
LesFleurs Daily-flowers Sàrl does not collect credit card information (number, CCV, etc.); the processing of this data is carried out by a third-party company.

General

Description of Collected Personal Data